RETURN & REFUND POLICY
- Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange.
- To be eligible for a return or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging with ALL tags attached.
- To complete your return, we require a receipt.
- NO RETURNS OR EXCHANGES ON SWIMSUITS, SHOES, OR SALE ITEMS
- Gift cards are also non-returnable.
Refunds (if applicable)
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
- If you haven't received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted, typically 7-10 business days.
- If you have done all of this and you still have not received your refund yet, please DM any of our accounts, send a message to the site, or contact (757) 561-7099.
- To return your product, you should mail your product to: 411 W Duke of Gloucester St, Williamsburg, VA 23185.
- Depending on where you live, the time it may take for your exchanged product to reach you may vary.